Returns & Refunds

Warranty & Returns

At HerHabit, customer satisfaction is our priority. All items are carefully inspected before shipping to ensure quality. Please make sure to check the size chart on each product page carefully before placing your order.

If you are not satisfied with your purchase, we’re here to help. Please contact us and we’ll find a suitable solution for you.

30-Day Return Policy

You may contact us within 30 days of receiving your item if it is:

Defective or damaged
Incorrect item or size
Not as described

Please provide your order number, product name, and clear photos or videos showing the issue.

Our Solutions

If HerHabit is responsible (wrong item/size, quality issue, or shipping error):

We will offer a free replacement or a full refund, including return shipping if applicable.

If the customer is responsible (wrong size/item ordered):

Returns or exchanges are accepted, but shipping fees are the customer’s responsibility.
Refunds will cover the item price only, excluding shipping.

Wrong or incomplete address provided by customer:

Refunds are not available.
We may offer a discount coupon for a new order.

Unwanted or Undelivered Items

Unwanted items must be reported within 3 days of delivery.
If tracking shows “delivered” but the package is missing, please check nearby areas or contact your local carrier. HerHabit is not responsible for lost or stolen packages.
Orders returned due to refusal, unclaimed delivery, or incorrect address are non-refundable, but a discount may be offered for reordering.

Return Conditions

All returns must be approved by our customer service and include an RMA form.
Items must be unused, unwashed, with original tags and packaging.
Discounted items are non-returnable, unless defective or incorrect.